Post Sales Support Officer (Customer Service)

About this role

About the role As our Post Sales Support Officer (also known as an After Sales Support Officer), you are the first point of contact for our customers once their flooring has been supplied and installed. When something needs attention, you are the person who picks it up, takes ownership of it and sees it through to a resolution the customer is happy with. This is a busy, varied role that blends customer service, problem solving and coordination. You will work closely with our Installation Manage…

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